Terms of Use

Last Updated:

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and Plixernokhiphlox concerning your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after such changes constitutes your acceptance of the modified terms. We encourage you to review these terms periodically to stay informed of any updates.

Use of Our Website

You may use our website for lawful purposes only and in accordance with these Terms of Use. You agree not to use our website in any way that violates any applicable federal, state, local, or international law or regulation, or for any fraudulent or malicious purpose.

You are prohibited from attempting to gain unauthorized access to any portion of the website, other accounts, computer systems, or networks connected to the website through hacking, password mining, or any other means. You may not use any automated system, including robots, spiders, or scrapers, to access the website without our express written permission.

You agree not to interfere with or disrupt the website or servers or networks connected to the website, or disobey any requirements, procedures, policies, or regulations of networks connected to the website. You may not transmit any viruses, worms, defects, or other items of a destructive nature through the website.

Intellectual Property Rights

The content on our website, including text, graphics, logos, images, photographs, videos, audio clips, and software, is the property of Plixernokhiphlox or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may view, download, and print content from our website for your personal, non-commercial use only, provided that you do not modify the content and that you retain all copyright and other proprietary notices. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our website without our prior written consent.

The trademarks, service marks, and logos displayed on our website are registered and unregistered trademarks of Plixernokhiphlox and others. Nothing on this website should be construed as granting any license or right to use any trademark without our prior written permission or the permission of the trademark owner.

Product Information and Availability

We strive to provide accurate and up-to-date information about our handmade products on our website. However, we do not warrant that product descriptions, images, pricing, or other content on the website is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes only and may not exactly represent the actual product due to the handmade nature of our items.

All products are subject to availability, and we reserve the right to discontinue any product at any time without notice. We make no representation that products or services displayed on the website are available in all locations. Prices and availability are subject to change without notice.

Because our products are handmade, each item is unique and may vary slightly in appearance, color, size, and texture from the images shown on the website. These variations are a natural characteristic of handcrafted items and are not considered defects. We celebrate these differences as part of the charm and authenticity of handmade goods.

Orders and Payments

When you place an order through our website or by contacting us directly, you are making an offer to purchase the products or services specified in your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

All prices are displayed in Australian Dollars and are inclusive of applicable taxes unless otherwise stated. Payment must be received in full before we begin work on your order. We accept various payment methods, which will be communicated to you during the ordering process.

For custom orders, we may require a deposit before commencing work. The deposit amount and payment terms will be agreed upon before work begins. Custom orders may take longer to complete than standard products, and we will provide you with an estimated completion time.

Shipping and Delivery

We ship our products to addresses within Australia and may offer international shipping on a case-by-case basis. Shipping costs and delivery times vary depending on the destination and shipping method selected. We will provide you with shipping information and tracking details once your order has been dispatched.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

It is your responsibility to provide accurate shipping information. We are not liable for orders shipped to incorrect addresses provided by you. If a package is returned to us due to an incorrect address or failed delivery attempt, you may be responsible for additional shipping charges to resend the order.

Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds. Due to the handmade and often personalized nature of our products, we have specific policies regarding returns and exchanges. Custom or personalized items may not be eligible for return unless they are defective or damaged.

If you receive a damaged or defective product, please contact us within seven days of receipt with photographs of the damage. We will work with you to resolve the issue through repair, replacement, or refund as appropriate.

User Content and Communications

Our website may allow you to submit content, including messages, reviews, comments, and other materials. By submitting content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms of Use or any applicable laws. You agree not to submit content that is unlawful, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable.

We reserve the right to remove or refuse to post any content for any reason without notice. We do not endorse or guarantee the accuracy, integrity, or quality of user-submitted content, and we are not responsible for any content submitted by users.

Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Plixernokhiphlox. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. The inclusion of any link does not imply endorsement by us of the linked site or any association with its operators.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the website or the servers that make it available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or results of the use of the content on our website in terms of accuracy, reliability, or otherwise.

Limitation of Liability

To the fullest extent permitted by applicable law, Plixernokhiphlox and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the website or services.

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our website or purchasing our products or services, or one hundred Australian dollars, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Plixernokhiphlox and its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the website, your violation of these Terms of Use, or your violation of any rights of another person or entity.

Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in New South Wales, Australia, to resolve any dispute arising out of these Terms of Use or your use of the website.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Plixernokhiphlox concerning your use of the website and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.

Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at:

Plixernokhiphlox
Shop 3/275 Victoria St
Darlinghurst NSW 2010, Australia
Phone: +61 2 9331 3341
Email: assist@plixernokhiphlox.world